Terms & Conditions

Welcome to Samrudhi Nature Retreat. These Terms and Conditions (“Terms”) govern your use of our website [samrudhinatureretreat.com] and the booking of accommodation, services, and facilities at Samrudhi Nature Retreat (“we”, “us”, “our”). By accessing our website or making a booking, you agree to be bound by these Terms.

1. Bookings

All bookings are subject to availability and confirmation. A booking is confirmed only once you receive a written confirmation from us and, where applicable, the required payment or deposit has been received. You are responsible for ensuring that all details provided at the time of booking — including names, dates, contact information, and number of guests — are accurate and complete.

2. Rates and Payment

All rates are quoted in [INR] and are subject to applicable taxes and charges unless otherwise stated. Rates may vary based on season, availability, and offers. We reserve the right to change published rates at any time before a booking is confirmed. Full payment or a deposit may be required to secure your booking, as specified at the time of reservation.

3. Check-in and Check-out

Standard check-in time is [time] and check-out time is [time]. Early check-in or late check-out is subject to availability and may incur additional charges. Guests may be required to present a valid government-issued photo ID at check-in in accordance with local regulations.

4. Guests and Occupancy

The number of guests must not exceed the maximum occupancy of the booked accommodation. Only registered guests are permitted to stay overnight. We reserve the right to refuse accommodation or entry to any person whose conduct is deemed inappropriate, unlawful, or a risk to other guests, staff, or property.

5. Cancellations and Refunds

Cancellations, modifications, and refunds are governed by our Cancellation and Refund Policy, which forms part of these Terms. Please review it carefully before making a booking, as cancellation charges may apply.

6. Guest Responsibilities and Conduct

Guests are expected to behave responsibly and with consideration for other guests, staff, wildlife, and the natural environment. Guests are responsible for any loss or damage caused to the property, furnishings, or facilities during their stay and may be charged accordingly. We operate a [non-smoking / designated-smoking] policy in [specify areas], and any violation may result in additional charges. Illegal activities of any kind are strictly prohibited.

7. Use of Facilities

Use of facilities such as the spa, pool, activity areas, and event spaces may be subject to separate rules, timings, and charges. Guests use all facilities at their own risk and must follow posted instructions and staff guidance, particularly for adventure and outdoor activities.

8. Health, Safety, and Environment

As a nature retreat, our property includes outdoor and natural areas. Guests are responsible for their own safety and that of their children and should take reasonable care at all times. We are not liable for injuries, accidents, or losses arising from a guest’s failure to follow safety guidance or from the inherent risks of outdoor activities and natural surroundings.

9. Liability

To the fullest extent permitted by law, we are not liable for any loss, damage, injury, or expense arising from your stay, use of our facilities, or use of our website, except where such liability cannot be excluded under applicable law. We are not responsible for the loss or theft of personal belongings. Guests are advised to keep valuables secure.

10. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, extreme weather, fire, flood, epidemic, government action, or other events of force majeure.

11. Website Use

The content of our website is for general information only and may be updated or changed without notice. All content, including text, images, logos, and branding, is the property of Samrudhi Nature Retreat or its licensors and may not be reproduced without permission. We do not guarantee that the website will be error-free or uninterrupted.

12. Third-Party Services

Our website may include links to or bookings processed through third-party services. We are not responsible for the content, policies, or practices of third parties.

13. Changes to These Terms

We reserve the right to amend these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

15. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Samrudhi Nature Retreat